Your Privacy Matters to Synestia Insurance

1. Information We Collect

We may collect personal information that you voluntarily provide when you request a quote, contact us, submit a form, call us, or email us.

• Name, phone number, and email address
• Property, vehicle, business, truck, or fleet details
• Insurance type and coverage needs
• Business name, if provided
• Messages or additional information you submit
• Technical information such as browser type, device type, pages visited, and general usage data

2. How We Use Your Information

We use information to respond to inquiries, provide quote assistance, communicate with you, evaluate coverage needs, improve our website, and support insurance-related services.

3. Quote Forms and Email Submissions

When you submit a quote form, your information may be sent to our business email or processed through a third-party form service. Please do not submit sensitive information unless it is necessary for your insurance request.

4. Sharing Information

We may share information with insurance carriers, service providers, support vendors, technology providers, or business partners when needed to process your request, provide services, comply with law, or protect our business.

5. Third-Party Services

Our website may use third-party services such as form processors, Google Maps, website hosting, analytics tools, email tools, and other service providers. These third parties may collect or process information according to their own privacy policies.

6. Cookies and Tracking

Our website may use cookies or similar technologies to support website functionality, improve user experience, understand website traffic, and support security.

7. Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information. However, no website, email, or online transmission can be guaranteed to be completely secure.

8. Your Choices

You may contact us to request updates, corrections, or removal of certain information where applicable. You may also choose not to submit information through our website forms.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact Us

For privacy questions, contact us at:

Email: info@synestiainsurance.com

Support: mansoor@synestiainsurance.com

Phone: 551-341-9499

Address: 2222 W Grand River Ave, Ste A, Okemos, MI 48864